INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Handcrafted items often reflect the artisan's individual style and technique, so no two pieces are exactly alike. If you're commissioning a remake, it's a good idea to communicate with the artisan about any specific preferences or requirements you have, but also to appreciate the beauty of the handmade process and the inherent variation it brings.

Where can I view my sales receipt?

You can check sales receipt with order details in your email which is provided while placing order .

How can I return an item?

There is no return or exchange of our products, as they are sometimes made according to your dress and your size so there
is no scope of return or exchange , however if you received all broken bangle in that case particular bangle will be replaced and to claim that opening video without any cut is mandatory. No claims will be entertained how soever it may be if satisfactory video is to supporting .

Will you restock items indicated as “out of stock?”

Out of stock items will only be made on order

When will my order be shipped ?

Normally if product is ready then same day or next working day shipping will be done but if it is made on backorder then 3-5 days minimum is required .

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS